Tag Archives: hackers

FBI Warns on Scam to Provide Local Technical Support in Chicago Area

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US investigating agency FBI’s agent Ashley T. Johnson is warning the public about a Technical Support Fraud currently targeting older Americans in the Chicago area.

Technical Support Fraud involves a criminal posing as technical support to defraud unwitting individuals. Criminals may offer support to resolve issues such as compromised email or bank accounts, computer viruses, or software renewals. In this scam currently affecting Illinois residents, it begins with a computer intrusion.

FBI response team in action

Victims of this scam experience a frozen computer followed by a pop-up on their screen advising that their computer has been hacked. The pop-up contains a number claimed to be for a well-known computer software company; however, this number really belongs to the scammers. Once the number is called, the scammer(s):

  • Answer the phone pretending to be an employee of the computer software company. The “employee” claims that the victim’s bank accounts and social security account number have been compromised and connects the victims with other scammers impersonating bank representatives and Social Security Administration employees.
  • Direct victims to download an application that allows remote computer access.
  • Convince victims to withdraw money from bank/investment accounts to avoid “hackers.” Victims are told their money will be transferred to the Social Security Administration where it will be converted to Bitcoin for safekeeping and returned once they are assigned a new social security account number.

Tips to avoid this scam:

  • Avoid installing apps or programs that allow strangers remote access to your computer.
  • Never call the number in a pop-up window.
  • Always disconnect your device from the Internet immediately if you see a scam-related pop-up screen. Do not turn your computer off or reboot.
  • Always be skeptical if someone tells you not to talk to your family about a money transfer.
  • Always be skeptical if a “government agency” asks you to conduct business in Bitcoin.
  • Always call companies, banks, or government agencies directly with numbers you have independently verified.
  • Always contact the FBI at ic3.gov to make a report.

India, Vietnam Sign MoU for Cyber Security Cooperation

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The Indian Cabinet has given ex-post facto approval to the Memorandum of Understanding (MoU) between India and Vietnam in the field of Cyber Security that was signed between Indian Computer Emergency Response Team (CERT-In) and the Cyber Security Department, Ministry of Public Security, Vietnam on 3rd September 2016 at Hanoi.

The MoU intends to promote closer cooperation for exchange of knowledge and experience in detection, resolution and prevention of cyber security-related incidents between India and Vietnam.

“Implementation of the MoU will result in significant mutual benefits in the cyber security sector, through institutional and capacity-building in the field of cyber security in the Socialist Republic of Vietnam,” said a statement.

India and Vietnam, both neighbours to China, have been facing several issues related to hacking of the websites and compromising with the loss of crucial intelligence data for over a decade. A cooperation between the two will entail building a safety network between the two countries which are making headway in terms of information technology.

Earlier, both India and Vietnma had signed an MoU on Cooperation in the field of IT, through institutional and capacity-building in the field of IT and Human Resource Development for a period of five years to be renewed with mutual written consent. A Joint Working Group on IT with representatives from both the countries was also set up.