Tag Archives: e-mails

‘Smiley’ emojis in formal workplace e-mails could create frowns : University study

A smiley face emoji and similar emoticons included in work-related e-mails may not create a positive impression and could even undermine information sharing, according to a new study by researchers at Ben-Gurion University of the Negev (BGU). “Our findings provide first-time evidence that, contrary to actual smiles, smileys do not increase perceptions of warmth and actually decrease perceptions of competence,” ...

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